Ochil Timber has been around for a very long time. In fact, the company was founded in 1973 and today, is one of the leading, independent, engineered timber manufacturers in Scotland. Ask anyone who’s had a business that’s survived 45 years and they’ll tell you it doesn’t happen by accident.
Ochil’s success is hugely tied into the quality of our products but it’s also in large part due to the level of service we provide. We genuinely attempt to treat every client as if they’re our only client so they feel special and get the level of service they deserve. Every member of our team is committed to dealing with our customers in exactly the way we’d want to be dealt with ourselves.
This is borne out by the customer testimonials you can read on this page of our website. Why not check them out now?
So what level of service can you expect when working with Ochil Timber? Here are just a few things that we think help us stand out:
Friendly staff and fast response times
The first thing you’ll notice when you start to work with Ochil Timber is that we’re a friendly team that does our best to respond quickly to your calls, emails and quote requests. We know that you’re counting on us, so it’s our priority to make sure you get timely answers that let you move on to the next stage of your project.
We’re flexible, innovative and proactive
We know that building isn’t as predictable as we’d all ideally like it to be. That’s why our level of service is set up to be as flexible, innovative and proactive as we can make it. When you have challenges, we aim to find solutions that you mightn’t think of on your own. Our goal is to use our experience to be on the lookout for challenges that might arise so we can prevent them altogether, or at least allow for them whenever we can.
And most of all, our solutions come backed by the decades of experience that our innovative team brings. All of this means that you get a level of service that goes beyond what you’d normally expect from a supplier.
Reliable and helpful
At Ochil Timber, we haven’t survived 45 years without being reliable and helpful. In fact, reliability and helpfulness are at the core of everything we do. You can rest assured that if we say we’ll do something – we’ll do it.
If you’re looking for a structural timber supplier that is brimming with ideas that mightn’t necessarily be obvious, or that you may not otherwise have considered, Ochil Timber is for you. If you want a fast response time from a team that you can count on, you should be speaking to us.
Get in touch now and test our service levels for yourself. We just know you won’t be disappointed.